MOP Board & Train Terms & Conditions

Master Of Puppies – Board & Train Terms & Conditions

1. Program Overview
   The Board & Train Program offers intensive, one-on-one dog training combined with trainer-supervised boarding at our secure 5-acre farm in Gleneagle. Dogs receive daily structured training sessions, socialisation, environmental exposure, play, and rest under the care of our experienced training team.

2. Training Outcomes & Owner Responsibility
   Our goal is to achieve meaningful behavioural progress during your dog’s stay. However, lasting results depend on your consistency at home.
   • Training success relies on continued practice and reinforcement after the stay
   • You will be provided with a handover session and follow-up to support the transition
   • It is your responsibility to carry on training consistently using the tools and structure provided
   • Without reinforcement, dogs may revert to old behaviours — we accept no liability for regression due to lack of follow-through at home

3. Assessment & Eligibility
   Dogs do not need to pass a Doggy Daycare Deployments (DDD) assessment to enrol in Board & Train.
   However, dogs displaying serious aggression, uncontrollable anxiety, excessive barking, or behaviours that pose a safety risk to themselves or others may be refused entry or managed with restrictions (e.g. no group socialisation). Suitability is determined at our discretion.

4. Vaccination & Health Requirements
   Dogs must be up to date with C3 + C5 vaccinations (administered within the past 3 years) or provide a valid Titer test (tested within the past 12 months).
   Dogs must not be ill or in season. Owners must disclose any behavioural concerns, medical conditions, or medications prior to boarding. Medications must be clearly labelled with dosage instructions.

5. Drop-Off & Pick-Up Times (HQ Only)
   • Board & Train handovers are held at 9:00am or 12:00pm only
   • If you would like to request another time, this must be arranged in advance and is subject to availability
   • Standard boarding drop-off and pick-up hours are 7:30am–5:30pm (Mon–Sat) and until 4:00pm Sundays
   All handovers must be pre-booked

6. Doggy Bus Transport Option
   If your dog uses the Doggy Bus for transport, you agree to the Doggy Daycare Deployments (DDD) Terms & Conditions and all transport clauses.
   Doggy Bus locations and times are fixed (refer to full schedule in DDD Terms).
   You acknowledge that in the event of a transport-related incident (e.g. road accident), Master Of Puppies Pty Ltd accepts no liability for injury or death.

7. Fees & Payments
   The weekly rate for Board & Train is $1,750 + GST per dog.
   A 50% holding deposit may be required to secure your place, with the remaining balance due on or before the start date.
   Late pick-ups may incur additional fees or result in an extra night of boarding being charged.

8. What To Bring
   You must provide:
   • Food for the duration of your dog’s stay (clearly labelled)
   • Any medications with clear instructions
   • Optional comfort items (bed, blanket, toy – must be washable)

9. Supervision & Facility Safety
   Dogs are housed in converted stables with secure kennels and have access to fenced play yards and farm areas under supervision.
   • Dogs may be separated or placed on lead as needed for safety
   • Play is always supervised, but risk remains in a social/farm setting
   • You accept that injury or incident may occur despite all reasonable precautions

10. Emergencies & Vet Care
    In case of injury or illness, we will contact you immediately. If urgent treatment is required and you cannot be reached, we reserve the right to seek veterinary care at your expense.
    Our preferred vet is Hoof & Paws, Beaudesert (07 5541 2129), but others may be used if needed.

11. Participation in DDD During Stay
    If your dog has passed the DDD assessment, they may participate in Doggy Daycare Deployments as part of their training. You acknowledge and agree to the DDD Terms & Conditions as part of this program. If they have not passed, they will not participate in DDD.

12. Media & Updates
    Updates are sent when your dog’s trainer has time — please note they are busy balancing training, exercise, and care for multiple dogs. Daily updates are not guaranteed.
    Photos or videos may be used on social media or for promotional purposes unless you request otherwise in writing.

13. Risk & Liability
    You acknowledge the inherent risks of boarding, socialisation, and transport. While all reasonable care is taken, Master Of Puppies Pty Ltd accepts no responsibility for injury, illness, or death arising from boarding, transport, training, or interactions with other dogs.

14. Acceptance of Terms
    By enrolling in the Board & Train Program, you agree to these Terms & Conditions, which may be updated at any time. The current version will be published on our website.
    Master Of Puppies Pty Ltd reserves the right to refuse service at its discretion.