MASTER OF PUPPIES
FARM STAY BOARDING TERMS & CONDITIONS
1. Service Overview
Our Farm Stay Boarding service offers premium, trainer-supervised boarding on our secure, fully fenced 5-acre property in Gleneagle. Dogs are provided with a structured daily routine including play, rest, enrichment, and exercise tailored to their individual needs.
Applications must be submitted online via our Farm Stay Boarding Request Form to reserve your dog’s place. For any questions, please contact our team.
2. Assessment and Eligibility
All dogs must pass a Doggy Daycare Deployments (DDD) assessment before being granted full access to farm activities.
Dogs that have not passed a DDD assessment may have restricted access to activities, including limited social interaction with other dogs or exclusion from DDD participation during their stay. This is determined at the sole discretion of Master Of Puppies.
Dogs displaying aggression, anxiety, excessive barking, or behaviours that pose a safety risk may be refused boarding.
3. Vaccination and Health Requirements
All dogs boarding at Master Of Puppies must have a C5 vaccination administered within the last 12 months.
In special circumstances only, Master Of Puppies may consider accepting a Titer Test (C3) completed within the last 12 months. Acceptance of a titer test is not automatic and must be discussed with and approved by Master Of Puppies prior to the stay.
Dogs must not have any contagious illnesses or conditions and must not be in season during their stay.
Owners must disclose all behavioural concerns, medical conditions, allergies, or medications prior to boarding.
All medication must be clearly labelled and instructions emailed prior to the stay.
Master Of Puppies reserves the right to refuse or discontinue boarding if health requirements are not met or documentation is not provided.
4. Drop-Off and Pick-Up Hours (HQ Only)
All drop-offs and pick-ups must be pre-arranged and booked in advance.
• Drop-Off: Between 7:30am and 5:30pm Monday to Saturday, and until 4:00pm on Sundays
• Pick-Up: Between 7:30am and 5:30pm Monday to Saturday, and until 4:00pm on Sundays
5. Doggy Bus Transport Option
If your dog is transported to or from HQ using the Doggy Bus, you agree to the Doggy Daycare Deployments (DDD) Terms & Conditions, including all transport-related clauses.
Doggy Bus Pick-Up Locations and Times:
• 06:50 – Rotary Park Burleigh (off Third Ave)
• 07:20 – QLD Korean War Memorial, Surfers Paradise
• 07:50 – Rotary Broadwater Chapel, Southport
• 08:15 – Fantastic Furniture Helensvale Super Store
Doggy Bus Drop-Off Locations and Times:
• 16:50 – Fantastic Furniture Helensvale Super Store
• 17:30 – Rotary Broadwater Chapel, Southport
• 18:10 – QLD Korean War Memorial, Surfers Paradise
• 18:20 – Rotary Park Burleigh (off Third Ave)
Use of the Doggy Bus is at the owner’s risk.
Master Of Puppies Pty Ltd is not liable for injury or death during transport unless caused by proven gross negligence.
6. Fees and Payments
Full payment is required on or before the start date of boarding.
A 50% holding deposit may be required to confirm bookings.
Late pick-ups may incur additional fees or result in an additional night of boarding at the owner’s expense.
7. What to Bring
Owners must provide:
• All food for the duration of the stay, clearly labelled with feeding instructions
• Any required medications with clear written instructions
• Optional comfort items such as bedding or toys (must be washable)
8. Safety and Supervision
Boarding kennels are converted horse stables designed to provide safe, secure private spaces for dogs.
Dogs are supervised by qualified trainers; however, boarding includes time spent resting in private kennels and designated outdoor areas.
Dogs may be separated, placed on lead, or managed individually where required for safety or behavioural reasons.
While all reasonable care is taken, owners acknowledge that risks exist in a farm and social boarding environment. Master Of Puppies Pty Ltd is not responsible for injuries, accidents, or losses unless caused by proven negligence.
9. Emergencies and Veterinary Care
In the event of illness or injury, owners will be contacted as soon as possible.
If urgent veterinary treatment is required and owners cannot be reached, Master Of Puppies reserves the right to seek treatment at the owner’s expense.
Primary veterinary provider:
Hoof & Paws, Beaudesert
Phone: 07 5541 2129
Alternative veterinary clinics may be used where necessary.
10. Participation in DDD During Boarding
If a dog boards with Master Of Puppies and has passed a DDD assessment, the owner agrees to the dog’s participation in Doggy Daycare Deployments during the stay and agrees to the DDD Terms & Conditions.
11. Media and Updates
We aim to provide updates during boarding; however, care and supervision are prioritised, and daily updates are not guaranteed.
By boarding with Master Of Puppies, owners consent to photos or videos of their dog being used for marketing and promotional purposes unless requested otherwise in writing.
12. Risk and Liability
Owners acknowledge that participation in boarding, group environments, and transport carries inherent risks including injury, illness, escape, or death.
Master Of Puppies Pty Ltd is not liable for injury, illness, or death unless directly caused by proven negligence.
In the event of a Doggy Bus incident resulting in injury or death, owners agree not to hold Master Of Puppies Pty Ltd liable except in cases of proven gross negligence.
13. Acceptance of Terms
By boarding with Master Of Puppies, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
These Terms & Conditions may be updated at any time and will be published on our website. Continued use of the service constitutes acceptance of any updates.
Master Of Puppies Pty Ltd reserves the right to refuse service at its discretion.